General contacts and listservs

Contacts, email groups, and government-related newsletters.

18F information

Information you might need for filling out GSA forms:

  • Agency: General Services Administration
  • Organization: Citizen Services and Innovative Technologies
  • Correspondence symbol: TE (followed by several other letters, depending on your chapter/business unit) More about correspondence symbols. Find yours by searching the GSA directory.
  • Telework Agreement Location: 00

Team contact information

Offices

Washington, D.C.: 1800 F St. NW. 20405 GSA region: 11 Office Guide
San Francisco, CA: 50 United Nations Plaza 94102 GSA region: R9 Office Guide
Chicago, IL: 230 S. Dearborn St. 60604 GSA region: R5 Office Guide
New York City, NY: Civic Hall, 156 5th Ave, 2nd floor, New York, NY 10010 GSA region: R2 Office Guide

Email groups

General

Business Inquiries

Business Units

Chapters and PIF

Offices

Projects

Contacting OPP outside of TTS

Listservs

There are a number of groups that are good for collaborating across government. If any of these topics interest you, consider joining — even if you prefer to lurk. (Consider filtering messages like these so they appear in their own Gmail label.)

DigitalGov communities

DigitalGov hosts several mailing list communities for people in the U.S. government, including the following:

Challenges and prizes community of practice

About: Thinking about running a challenge and prize competition at your agency, but really want to talk to someone who has done it? Better yet, want to talk to somebody at your own agency, or someone who has run the same type of challenge you want to run?

To join: Instructions are here.

Customer experience community of practice

About: The government Customer Experience Community of Practice (CX-COP) is an interagency group of customer experience practitioners, with over 500 members across 140 federal, state and local U.S. government offices and agencies.

To join: Instructions are here.

Mobile gov community of practice

About: Mobile Gov Community of Practice members work across federal government to create anytime, anywhere government resources and solutions for today and tomorrow.

To join: Instructions are here.

Multilingual community of practice

About: We are a group of federal, state, and local government content managers, formerly known as the Federal Multilingual Websites Committee, who are working to expand and improve digital content in languages other than English.

To join: Instructions are here.

Social media community of practice

About: The Federal SocialGov Community unites digital managers and specialists at more than 160 agencies and offices in a collaborative program aimed at improving the creation, adoption and evaluation of digital engagement programs.

To Join: Contact Justin Herman (justin.herman@gsa.gov) with “Subscribe to #SocialGov” in the subject line of your email to subscribe to our listserv. Include your name and job title in the message body.

User experience community of practice

About: Connect with user experience practitioners from across the federal government and learn about UX events across the federal government.

To join: Instructions are here.

Web content managers forum

About: The Web Content Managers listserv is open to content managers from any level of U.S. government: federal, state, local, and tribal. Since the purpose of this group is to exchange ideas amongst U.S. government Web practitioners, we do not admit contractors or other private individuals.

To join: Instructions are here.

Other groups within the U.S. government

DevOps Today

About: The list aims to promote DevOps practices within government IT organizations, including overcoming the organizational and cultural challenges to effecting change. Run by Peter Burkholder of 18F, with participants from federal, state, and local governments.

To join: Email listserv@listserv.gsa.gov with no subject and subscribe devops-today in the body.

Digital Service

About: This listserv is used for cross-team announcements and conversation between USDS HQ, agency digital service teams, 18F etc.

To join: Email listserv@listserv.gsa.gov with no subject and subscribe digitalservice in the body.

Interagency open data working group

About: Run by Project Open Data. For people who want to discuss open data policy.

To join: Email listserv@listserv.gsa.gov with no subject and subscribe open-data in the body.

Security Today

About: This list is for discussing modern developments and best practices in security and privacy, with a (not exclusive) focus on technology and the internet. Run by Eric Mill of 18F, with participants from federal, state, and local governments.

To join: Email listserv@listserv.gsa.gov with no subject and subscribe security-today in the body.

Bug Bounty

About: This list is for coordinating and discussing government bug bounty programs. Lurkers welcome, but the focus is on discussing actual program operations, rather than the nature of bug bounty programs generally. Anyone with a .gov or .mil email can join. Run by Eric Mill of 18F.

To join: Email listserv@listserv.gsa.gov with no subject and subscribe bug-bounty in the body.

Public groups

Government APIs

About: Provides a safe and open arena for government-focused collaboration and news-sharing for anyone interested in API production, API consumption, open interagency developer collaboration, open data, open content, open CMS projects, and developer outreach.

To join: Apply via Google Groups.

Government open source

About: Provides a safe and open arena for government-focused collaboration and news-sharing for anyone interested in open source software projects, open source collaboration, licensing, and developer outreach.

To join: Apply via Google Groups.

GovGeeks

GovGeeks is a Slack group for government employees around the world. You can sign up and automatically get in with almost any federal .gov email address, but please change the email on your account to a personal one after you’ve signed up. The general guidance has been that if you want to participate, you should participate in your personal capacity.

Open government

About: Provides a safe and welcoming arena for government-focused collaboration and news-sharing around Open Government efforts of the United States government. Specific topics may include: The Open Government Initiative, The Open Government Plan, Freedom of Information Act efforts, open data projects, and citizen engagement

To join: Apply via Google Groups.

GSA Press Clips

About: This is an internal GSA google group we set up to bring together the various press clips that are sent out by the Communications office.

To join: Apply via Google Groups.