Social media

Learn how TTS uses social media.

As GSA employees, we all need to follow the GSA Social Media Policy when posting on social media; this policy includes guidance for both official TTS social media accounts and personal use of social media. If you’d like to engage in a discussion or comment thread in your professional capacity as a GSA employee, please let the TTS Outreach team know beforehand so they can provide guidance. You can contact them in the #outreach channel or via email at tts-outreach@gsa.gov. When posting on social media, always keep in mind the Hatch Act, FOIA, Ethics, and Code of Conduct.

If you’d like an official TTS or GSA account to tweet something or respond to a tweet let us know in #tweet-this. To see a list of the official TTS social media channels check out the U.S. Digital Registry.

In general, feel free to ask questions, share public GitHub repos, and talk about already-public information about your project. This helps build trust, and the input we receive from people via social media often makes our projects better. Always use discretion when posting on social media about your work to make sure you aren’t sharing any sensitive or non-public information. If you have any questions about whether to put something on social media, feel free to ask in #tweet-this or #legalstuff.

If you or someone is speaking at an event, it is okay to pre-plan or post live to social media while at an event. From an official GSA account, tweets or retweets from a group highlighting a GSA principal’s appearance on a program (TV, radio, podcast, webinar, etc.) or at an event are fine.

Be careful to limit your tweet or retweet to only sharing facts rather than encouraging people or GSA employees to attend a conference. For example:

  • Don’t: @18F’s Angela Colter is speaking at this event - make sure to sign up and go!
  • Do: @18F’s Angela Colter is speaking about GSA priorities @GovMatters.

Also, avoid making any personalized statements as they would be considered an endorsement. For example:

  • Don’t: This is my favorite fed IT event of the year! @codedotgov’s Joe Castle speech on code.gov priorities @GovMatters
  • Do: The GSA Administrator is speaking tomorrow: @codedotgov’s Joe Castle speech on code.gov priorities @GovMatters

When tweeting an image from a TTS account, follow Twitter’s directions to make sure the image has an accessible description.