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TTS mission, history, and values

Our mission is to improve the lives of the public and public servants by transforming how government uses technology.

Our history

The roots of the Technology Transformation Services reach back to 1966 and a nationwide network of 26 Federal Information Centers that people could visit in person for answers to government questions. Over the next four decades, those information centers would add numerous responsibilities and change names a number of times before becoming the Office of Products and Programs (OPP).

While OPP was paving the way for government shared services and open data, there was a growing need to bring new technology talent into the government. In 2012, the White House created the Presidential Innovation Fellows (PIF) program to bring technologists in for short tours of duty in government. The next year, the PIF program found a permanent home at GSA and a group of PIFs started thinking about how they could extend their impact on government. In December 2013, eight PIFs left the fellowship to become GSA employees and created a lean startup inside government.

That project became 18F when the office officially launched in March 2014. 18F quickly grew in size to help federal agencies work on technology projects while learning new skills. In 2016, 18F, PIF, and OPP came together under the newly-formed Technology Transformation Service office. In 2017, TTS added the IT Modernization Centers of Excellence (CoEs) to focus on whole-agency technology modernization, and all of TTS moved into GSA’s existing Federal Acquisition Service.

TTS Today

TTS is part of GSA’s Federal Acquisition Service (FAS) and contains several offices:

Our values